Public services, mediation and spaces specialist

Ref 2587199 | Date: 24 Oct 2026 Federal administration Public services, mediation and spaces specialist Lausanne (and home office) | 80-80% | What you can contribute * Design and develop user services adapted to the needs of different publics and ensure their quality. * Organize the operational functioning of public services, distribute tasks within the team and participate in activities, notably in the reception, advice and support of users, as well as in lending and interlibrary loan services. * Develop mediation offers, strengthen links with existing publics and develop new publics. * Design information, advice and training offers and inform users in a clear and adapted manner to different publics about services, documentary resources and their terms of use. * Arrange, manage and develop the library spaces intended for the public, as well as their equipment and work tools, according to user needs. * Maintain partnerships in the areas of user orientation and mediation, strengthen the visibility of services and contribute to the design and realization of events. What makes you unique * Bachelor in information science, in a field related to scientific or cultural mediation, or in law with several years of professional experience in a library or a similar cultural or academic institution. * Experience in the development of services focused on user needs, in information mediation and in working with different publics. * Expertise in the design and layout of library spaces, their use as well as the design of reception processes. * Ability to combine conceptual, specialized and process-related perspectives and to develop services adapted to needs. * Keen sense of communication and service, as well as an ability to work independently, flexibly and in a team within a role-based organization. * Very good knowledge of two official languages as well as very good knowledge of English (C1 level in each language). In a few words Contribute actively to shaping the future of our Institute and our library. Thanks to your ideas and your expertise, you will develop services and spaces that bring together different groups of users and facilitate access to knowledge. What we offer * Working for Switzerland We are committed to the success of the Swiss model and to the well-being of the population. * Diversity in everyday life We ensure equal opportunities, which allows us to deploy our skills and express different points of view. * Health at work We assist and advise our employees on all matters related to physical or mental health. [All benefits](< >) The Swiss Institute of Comparative Law (ISDC) is an independent administrative unit of the Confederation. We make foreign law and international law accessible and thus make an important contribution to legal practice and science. We provide support to judicial and administrative authorities, law firms, notary offices as well as individuals, and conduct our own research in comparative law. Our research themes revolve around legal questions of particular importance to Switzerland, that touch upon the legal challenges of complex societies or that concern a globalized economy. Our excellent specialized library, which stands out in Switzerland for the unique diversity of its documentary collections on foreign legal systems, constitutes an invaluable resource. As a member of the Swisscovery national library network, it also benefits from a vast network of relations, in Switzerland and internationally. Additional information It is planned, in the long term, to expand this function by integrating personnel management responsibilities. Questions about the position Nadjma Yassari Director Questions about the application Barbara Herentrey Head of Personnel jpidc4018e6jm jpit1043jm jpiy26jm