Workshop Manager / After-sales Service 100%

Hostettler moto ag is part of the hostettler group – a company Workshop Manager / After-sales Service 100% Hostettler moto ag is part of the hostettler group – a family company with more than 100 years of history and driven by a true passion for mobility. With eight branches in German-speaking Switzerland and French-speaking Switzerland, prestigious brands such as Ducati, Kawasaki, KTM, Vespa and Yamaha, as well as ultra-modern workshops and its own fashion and accessory boutiques, we offer everything that makes the hearts of motorcycle enthusiasts beat. More than 150 employees live this passion on a daily basis, with a clear objective: not only to satisfy our customers, but to inspire them. You want to hold a position of responsibility, lead a team and put your passion for technology at the service of your profession every day? Then this opportunity is made for you. You play a central role between customer service and the workshop. You support customer service on a daily basis, ensure the smooth running of workshop activities and take charge of the management as well as the development of your team. Workshop Manager / After-sales Service 100% Your tasks You lead the workshop team consisting of two employees and an apprentice You plan and coordinate workshop work orders in close collaboration with your team You advise our clientele professionally, by telephone, by e-mail or directly on site You manage warranty work autonomously and reliably, including warranty settlements and recall campaigns You establish transparent and detailed quotes and ensure correct invoicing. You receive repair and service requests You carry out complex technical repairs and transformations in collaboration with your team You are responsible for quality management, ensure the follow-up of ongoing service and repair work and guarantee the smooth running of operations Your profile You hold a CFC as a motorcycle mechanic, automobile mechatronics technician or an equivalent training You benefit from several years of experience in a similar function; initial management experience is an asset You are proficient in French and ideally possess good knowledge of German Teamwork is obvious to you and you actively contribute to an excellent team spirit You distinguish yourself by your sense of service and your professional approach to customers You work autonomously, reliably and efficiently You hold a valid driving license of categories A and B. What we offer An innovative company active in a future-oriented market Internal and external training possibilities and career development prospects Above-average paid absence days Extra time for the family: 16 weeks of maternity leave and 3 weeks of paternity leave Fair and market-compliant remuneration thanks to a systematic remuneration strategy Flexible hours and 5 weeks of vacation (from age 50: 6 weeks) Attractive conditions for employees on all products of the hostettler group Varied events and manifestations … and many other advantages Have we aroused your interest? We look forward to receiving your application file electronically! Application files from recruitment agencies will not be taken into consideration. jpid4a2605bjm jpit0731jm jpiy26jm