Computer Scientist in the Support Area

Together, we are committed to fulfilling our unique mandate. A meaningful job in a diverse environment. Computer Scientist in the Support Area The <<Customer & IT Services>> unit is the first point of contact for all users and ensures an efficient fault rectification process as well as the operation of the electronic workplace. Your tasks * Collaboration in the Client Expert Team - central interface between end-user support and client engineering; * Responsibility for bank-wide software distributions, patch management, and the planning as well as the rollout of Windows release cycles to ensure a secure and stable electronic workplace. * IT Service Desk & 1st-level support - competent advice and solution-oriented support for IT concerns; * Provision & administration of electronic workplaces - from desktop and notebook to printers and smart devices; * Operational activities related to the electronic workplace, unified communication and smart devices; * Participation and assumption of specialist responsibility in various IT specialist departments. Your profile * At least 2 years of experience in enterprise client management (companies with 200 or more employees); * Sound knowledge in software distribution, patch management and Windows release management; * Confident handling of Windows client systems, Microsoft Office and common messaging solutions; * Practical experience in 1st-level end-user support (ticket processing, telephone and on-site support); * Experience with automated deploy tools and IT SM processes (ITIL); * Strong customer and communication skills. Our offer We offer you a unique opportunity to participate in a central bank-specific IT environment. A versatile spectrum of tasks, unique design opportunities and active participation in future-oriented and demanding IT solutions await you - from requirements to conception to operation. In doing so, you take responsibility for your topics and shape your work with a high degree of personal responsibility. We live a culture of openness, respect and collegial cooperation. Equal opportunities, progressive framework conditions and the compatibility of work and private life are a matter of course for us. With targeted promotion, modern working models and an environment of trust, we support your personal and professional development. [Learn more about our working environment](< >) No applications from agencies will be accepted. Your contact Sabrina Schmid Recruiter [Contact](< >) No suitable position found? Subscribe to [Job-Mail](< >) now j4id10419592a j4it1040a j4iy26a