Workshop Manager / After-sales Service 100%

Hostettler moto ag is part of the hostettler group – a family business with more than 100 years of history and driven by a true passion for mobility. With eight branches in German-speaking Switzerland and French-speaking Switzerland, prestigious brands such as Ducati, Kawasaki, KTM, Vespa and Yamaha, as well as ultra-modern workshops and its own fashion and accessory boutiques, we offer everything that makes motorcycle enthusiasts' hearts beat. More than 150 employees live this passion on a daily basis, with a clear objective: not only to satisfy our customers, but to inspire them. Do you want to hold a position of responsibility, lead a team and put your passion for technology at the service of your profession every day? Then this opportunity is made for you. You play a central role between customer service and the workshop. You support customer service on a daily basis, ensure the smooth running of workshop activities and take charge of the management as well as the development of your team. Your tasks You lead the workshop team consisting of two employees and one apprentice You plan and coordinate workshop work orders in close collaboration with your team You advise our clientele professionally, by telephone, by e-mail or directly on-site You manage warranty work independently and reliably, including warranty settlements and recall campaigns You establish transparent and detailed quotes and ensure correct invoicing. You receive repair and service requests You perform complex technical repairs and transformations in collaboration with your team You are responsible for quality management, ensure the follow-up of ongoing service and repair work and guarantee the smooth running of operations Your profile You hold a CFC as a motorcycle mechanic, automobile mechatronician or an equivalent training You benefit from several years of experience in a similar function; initial experience in management is an asset You master French and ideally possess good knowledge of German Teamwork is obvious to you and you actively contribute to an excellent team spirit You distinguish yourself by your sense of service and your professional approach to customers You work independently, reliably and efficiently You hold a valid driving license for categories A and B. What we offer An innovative company active in a future-oriented market Internal and external training opportunities and career development perspectives Paid absence days above average Extra time for the family: 16 weeks of maternity leave and 3 weeks of paternity leave Fair and market-compliant remuneration thanks to a systematic remuneration strategy Flexible schedules and 5 weeks of vacation (from age 50: 6 weeks) Attractive conditions for employees on all hostettler group products Various events and manifestations … and many other advantages