Receptionist Rotating / Night Dominant (M/F)

• 09 July 2026 • 100% • Indeterminate duration • Novotel Genève Centre, Geneva, Switzerland Company description We are much more than a global leader. We are more than 250,000 women and men who share something unique every day, we welcome the world. We take care of millions of hosts. Curiosity is what drives us, as well as attention to others. We love the mix of cultures. We share strong values: passion for the customer, sustainable performance, spirit of conquest, innovation, trust and respect. We are proud of our differences. Yes, we are pioneers - And we will always go further with audacity, with imagination, with passion. The Novotel Genève Centre, a 4-star establishment nestled in the heart of Geneva, offers 206 elegant rooms, a restaurant and a convivial bar, a well-equipped fitness center and 5 rooms dedicated to conferences or seminars. Completing this offer, the Résidence, offers 30 studios located just behind the Novotel. Our team, working for these two entities, thus ensures a quality service and a memorable experience for our customers. Job description • Willingness and ability to work at night (Reception and night administrative work) • Ensures that customers receive a warm, efficient and quality-compliant welcome • Performs computer and administrative procedures related to check-in/check-out on the hotel's computer system • Checks customer guarantees and reservations • Ensures follow-up of customer stays by communicating important information to colleagues and superiors and by checking guarantees • Answers phone calls and takes reservations occasionally • Manages, checks and controls their personal cash register • Responds to various customer requests and ensures their follow-up in order to guarantee their satisfaction • Informs customers about tourist information • Carries out the various projects entrusted by their hierarchy • Applies the procedures and policies defined by the brand and the hotel in terms of customer control and personnel security • Ensures that customers' specific requests are transmitted to the relevant services • Embodies the Heartist spirit in interactions with customers Qualifications • Mastery of English and a second language according to the hotel's needs • Sense of service and welcome • Passion for the customer • Computer skills (word processing and spreadsheet, OPERA) • Very good interpersonal skills, excellent communication (internal and customer) • Ability to work effectively in a team and sense of initiative • Sense of detail • Organization and rigor • Flexibility and versatility Additional information Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talents.