Specialist Dispatch Center 60% - 100% - Bern

Specialist Dispatch Center 60% - 100% (m/f/d) - Bern Are you flexible, an organized personality, and do you not easily lose your calm? Furthermore, do you stand out through your charming manner with people and enjoy working at night? If so, then definitely read on: Specialist Dispatch Center 60% - 100% (m/f/d) - Bern What you can achieve: You are the first point of contact for our employees and forward their concerns to the responsible department You are the first point of contact for our customers by telephone and in writing for all concerns. You dispatch inquiries efficiently to the responsible department and thus contribute to customer satisfaction You process customer reports also on third-party systems of our customers You dispatch incoming alarm messages to the responsible department and instruct them according to instructions In a well-coordinated team, you find solutions even in hectic situations You manage various video and pager monitoring systems You are in close contact with different emergency services You take over the remote monitoring of our employees in external terrain You maintain our customer database with current data Opportunity for increasing responsibility in the administrative area What you bring: You enjoy telephone customer contact Your native language is German and you have good knowledge of French, knowledge of English and Italian is an advantage You are IT-savvy and find your way into the processes of new software You have a strong sense of responsibility and communicate in a goal-oriented manner You maintain good manners and are service-oriented You also work in a goal-oriented manner in hectic situations and maintain an overview What we offer: Central workplace in Bern A versatile and dynamic area of responsibility A collegial team Paid internal training and further education A secure permanent position with versatile development opportunities Irregular working hours as a chance for flexible leisure activities Discount in the fitness sector and other benefits Have we found you? Then we look forward to your online application with the following documents: Cover letter Curriculum vitae including photo Work references and certificates/diplomas Apply now in just 2 minutes with WhatsApp! jpid3aea909jm jit0833jm jiy26jm