Junior Management IT Specialist

Bern (and home office) | 80-100% Your contribution <br /> • Provide support in the creation, implementation and monitoring of the technical operation and further development of the TIC D portal application, in collaboration with the product owner • Structure, analyze and examine specialist and technical requirements and present them in understandable user stories that illustrate the implementation possibilities for the development of the application • Provide support in identifying needs and expectations and in defining the priorities of client requirements; manage product backlogs • Prepare refinement and sprint planning; coordinate implementation with the product owner and development • Provide technical assistance during implementation; assist and train system users and ensure compliance with defined requirements • Contribute to ensuring the execution of tests according to best practices according to the relevant concept; test new or improved functionalities; provide assistance in the context of testing and releases; update product documentation and release notes <br /> What distinguishes you <br /> • University degree or degree from a university of applied sciences (university, UAS, ETH) or higher vocational training in management IT or a similar technical field as well as initial experience in system operation and requirement engineering • Strong interest in the digitalization of functions and processes, as well as technical knowledge relating to ServiceNow and USU Service Management applications • Structured, autonomous and solution-oriented way of working as well as the ability to maintain an overview even when multiple topics are present in parallel • Pleasure in analyzing requirements, documenting them very clearly and translating them into practical solutions in collaboration with specialist areas and with development and operations teams • Strong communication skills and team spirit, high willingness to learn and interest in agile working methods, requirement engineering and product ownership • Active knowledge of a second official language and, if possible, passive knowledge of a third official language <br /> In summary The TIC D organization, within the Swiss Army Staff, is responsible for non-critical TIC services for deployments and the digitalization of TIC processes. Join our team! You will contribute to optimizing business processes and will take on stimulating tasks in the field of IT applications. Satisfaction, new experiences and responsibility are guaranteed. What we offer <br /> • Working for Switzerland We strive for the successful Swiss model and work for the well-being of the population. • Living diversity The implementation of equal opportunities allows us to best express our skills and to consider different points of view. • Fit in the workplace We provide support and advice to our employees on the topic of physical and mental health. All benefits (https://www.stelle.admin.ch/stelle/it/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html) <br /> Your commitment to security and freedom The Army Staff (SM Es) provides support to the Chief of the Army in the conduct of the Defense Group and is responsible for the global military planning of the army and its relative development. Based on political directives, it develops the strategic foundations, the development of the armed forces as well as the planning of the armed forces and weaponry and assumes tasks in the context of international security. The conduct, management and coordination of all cross-sectional sectors (Personnel, Finance, Real Estate) also fall within its sphere of competence. The Swiss Army employs over 9000 employees within the framework of four military professions and approximately 200 civil professions, in 110 locations throughout the national territory. Furthermore, it provides for new recruits, training apprentices in over 30 professions. Complementary information Employment with the Swiss Army makes sense and offers numerous advantages. Convince yourself by consulting the site esercito.ch/vantaggi (https://www.vtg.admin.ch/it/vantaggi). Questions about the workplace Jan Leykum Head Service Level Management +41 58 48 36124 Questions about the application Lea Gall HR Business Partner +41 58 46 31631