Customer Advisor Professional Lyss (20006909)

80-100% Your tasks <br /> • You work in internal sales in our Bern general agency • You are the first and competent contact person for our customers on the phone and at the reception • You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities within the existing customer base • You create tailor-made offers, adjust insurance coverage according to needs, and mutate customer data • You actively strengthen and expand existing customer relationships, identify cross-selling and upselling potential, and convince new customers with your open manner • You answer incoming written customer inquiries independently, efficiently, and with quality awareness according to the specifications of Visana <br /> Your profile <br /> • You have a commercial education and experience in customer contact or sales • You enjoy advising customers holistically, solution-oriented, and bindingly • Ideally, you have a VBV certification • You communicate clearly, friendly, and convincingly -- even in demanding conversation situations • Your German skills are very good; any further language is a plus • You work in a structured, reliable, and results-oriented manner and are confident in handling common Office programs <br /> Here you can learn more about Visana from the perspective of our employees (https://www.visana.ch/de/visana/arbeiten_bei_visana/einleitung_und_uebersicht) Contact Daniel da Silva Nogueira HR Recruiting Partner +41 31 357 95 79 Hawkar Jahani Leiter Kundendienst 032 344 41 27 About us We at Visana shape the future of healthcare -- with passion and innovation. Do you want to make a difference? Then you have come to the right place! With 922,000 private and 16,300 corporate customers, Visana is a leading Swiss multi-line insurer based in Bern. We accompany our customers in a wide variety of life situations -- from health and prevention to housing and mobility to individual solutions for companies. Take the next career step -- our team looks forward to meeting you!