Customer Service Center Clerk Thun 80 - 100 %

Start of employment: 1. November 2026 or by arrangement Work location: Thun 40% Remote Work We are looking for motivated team players who live the service mindset and inspire our customers. Your tasks <br /> • Ensuring a professional and customer-friendly reception • Expedient registration of our job-seeking customers • Scheduling consultation appointments and sending invitations • Receiving customer inquiries (alternating in person, by telephone, or by e-mail) • Providing direct information or forwarding requests to the responsible department • Receiving documents and further processing <br /> Your profile <br /> • Commercial employee EFZ (Kauffrau / Kaufmann EFZ), proficient IT user skills • Experience in customer contact (retail) • Training in the call center sector (Callcenter Agent) is an advantage • Very good oral and written German skills, very good oral French skills, further language skills are an advantage • Customer orientation, service awareness, intercultural competence • Strong communication skills - teamwork and resilience <br /> We offer you <br /> • Challenging and demanding activity • Pleasant and team-oriented working atmosphere • Subject-specific training and further education opportunities • Modern offices and infrastructure • Quality of life through annual working hours <br /> Contact Curious? Your contact for questions: Irène Trachsel, Team Leader Customer Service Center, Telephone +41 31 635 21 89, irene.trachsel@be.ch AVA Amt für Arbeitslosenversicherung With its approximately 500 employees, the AVA Amt für Arbeitslosenversicherung supports unemployed people financially and in their job search. In doing so, the AVA makes an important contribution to social and economic stability in the Canton of Bern. https://www.weu.be.ch/de/start/ueber-uns/die-organisation/amt-fuer-arbeitslosenversicherung.html