Réceptionist:in

The Sorell Hotels are the largest Swiss hotel group in private ownership with 15 individual city and holiday hotels in the 3- and 4-star range in Zürich, Dübendorf, Winterthur, Bern, Rapperswil, St. Gallen, Schaffhausen and Bad Ragaz. The 4-star Sorell Hotel Tamina with its 50 rooms as well as seminar and banqueting rooms for up to 150 people is located in the center of Bad Ragaz. The Restaurant im Park, the Gartenterrasse and the Tamina Lounge are not only popular meeting points for hotel guests, but also for guests from the region. The breathtaking Sarganserländer mountain landscape with the impressive Taminaschlucht, the Thermalbad Tamina Therme right next door and the golf course make the personal 4-star house in the Heidiland the perfect holiday destination. Are you our new team member who supports us as a Réceptionist:in (80-100%) immediately or by agreement? You work 5 days a week between Monday and Sunday in the early, mid or late shift in an 80-100% position. Your area of responsibility: --------------------- • Ensuring the smooth operation of the Réception • Reception, care and departure of hotel guests • Processing and fulfillment of guest requests • Check-in and check-out of hotel guests • Operation of the telephone and information center • Acceptance and processing of incoming reservations • Carrying out professional complaint management • Creating and editing daily closings • Maintaining booking channels • Completion of various administrative tasks • Compliance with and implementation of the <<Sorell Standards>>, hygiene and occupational safety guidelines Your strengths: -------------- • Completed vocational training as a hotel communication specialist or hotel specialist EFZ • Experience at a hotel reception • Good IT skills in MS-Office (Word, Excel etc.) • Very good spoken and written German and English skills • Teamwork and goal orientation • Willingness to learn and reliability • Enthusiastic sales personality • Passionate host • Winning and charming charisma With us you will find: ------------------- • En guete Job • Dynamic work environment • Freedom for ideas and creativity • Development opportunities • Corporate culture characterized by responsibility and trust