Field Service Engineer Production

Field Service Engineer Production (80-100%) You ensure that modern print systems run smoothly – technically proficient, independent and close to the customer. As a Field Service Engineer, you maintain multifunctional print systems in the Bern region. You install, maintain and repair devices directly at the customer's site, integrate them into existing IT networks and ensure optimal operation. With your technical know-how, you support customers competently and contribute actively to the quality and further development of our services. For this position, a residence in the deployment area is required to ensure short reaction times and efficient deployment planning. Responsibilities You maintain and repair multifunctional digital print systems directly at the customer's site You install new systems and integrate them into existing IT and network environments You analyze faults, resolve them sustainably and ensure smooth operation You train customers in the operation, care and optimal use of the systems You create digital service reports and document technical solutions You work closely with support, internal specialist departments and your supervisor You continuously develop your technical know-how and contribute to quality and process optimizations Qualifications Technical training (electrical, polymechanic or comparable) Good PC and network knowledge as well as confidence in IT environments Experience in the technical service environment, ideally in print/output management Independent, structured and solution-oriented way of working Customer-oriented, professional appearance Very good German as well as good English skills, French is an advantage Regional flexibility and willingness to travel Motivation for professional development (hardware, systems, colour management) Driving license category B jpid86cc9dcjm jit0729jm jiy26jm