Team Manager Cargo

Team Manager Cargo (M/F/D) Aviation connects the world, and Swissport is an essential player in it. Every year, we serve nearly 250 million passengers, welcome six million visitors to our airport lounges, and handle more than five million tonnes of air freight in more than 300 airports spread across nearly 50 countries. This makes us the world leader in airport services, with a more extensive presence than any airline. With nearly 63,000 highly qualified employees, we ensure every day that international travel and commerce run smoothly throughout the world, while advancing innovation in the aviation industry. Together, we shape tomorrow's airport experience. Do you want to take on a real challenge within an international company? Swissport International S.A. in Genève is looking for the Cargo unit, a/an TEAM MANAGER CARGO (M/F/D) OCCUPANCY RATE \| 100% STATION \| GENÈVE AÉROPORT MISSION Guarantee optimal administrative and operational functioning of your unit. Lead and supervise all personnel placed under your responsibility, ensure the leadership and promote the personal development of the Duty Managers reporting to you. Be the guarantor of safety, quality, customer satisfaction, and Swissport values. MAIN TASKS AND RESPONSIBILITIES Ensure optimal functioning of the unit in all aspects, in collaboration with the other Team Managers and the Head of Cargo Ensure the engagement and operational efficiency of staff while respecting allocated budgets and operational needs Supervise and motivate staff by setting measurable management objectives and ensuring regular follow-up Ensure a proactive role as "Key Account Manager" with our clients and contact them regularly / spontaneously, initiate required actions, and report systematically to the Head of Cargo Develop and optimize operational procedures to improve performance and service quality Ensure strict compliance with safety and compliance standards in connection with airport regulations and Swissport standards Analyze key performance indicators (KPI) and propose corrective actions to optimize the efficiency of the unit Ensure continuous training and skill development of employees to promote their evolution within the company Actively participate in continuous improvement projects and Swissport's strategic initiatives SKILL PROFILE Proven experience as a Manager in the logistics field Experience in airport operations or air freight is an asset Excellent knowledge of operational processes and resource management, from planning to execution Natural leadership, ability to inspire and unite teams in a demanding and constantly evolving environment Developed communication skills, diplomacy, and interpersonal ease to interact with clients and internal teams Strong analytical and decision-making capacity, with a proactive and solution-oriented approach Excellent command of French and English, spoken and written Ability to write procedures and work instructions, and business correspondence for our clients Full mastery of required IT tools, knowledge of systems used in air freight management is an asset WE OFFER Interesting work in the dynamic environment of the aviation industry An enriching experience and versatile work in a multicultural company A permanent employment contract with a 100% activity rate Own pension fund () Reduced rates on flights, discounts with partners, and other offers EMPLOYMENT CONDITIONS Employment contract: permanent Activity rate: 100% Working hours: regular, except for special cases and on-call duties certain weekends TIMELINE Start date: to be agreed If this opportunity interests you, please apply online (CV, cover letter, copies of diplomas and work certificates). No applications by email will be accepted. jpida26a973jm jit0730jm jiy26jm