Key Account Manager

• 21 août 2026 • 100% • Durée indéterminée • Bern Position : Key Account Manager Job description : Our story As part of Arrow Electronics, Arrow Global Components (AGC) is a leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is based on long-term trust relationships with suppliers and customers in the electronics industry. Location: Northern Europe - flexible Key responsibilities : • Define, implement, and drive strategic customer engagement plans for key accounts in the EMEA region. • Manage and develop complex customer relationships, acting as a trusted advisor and strategic business partner for key customers. • Oversee and expand business with dedicated customers, identify growth opportunities, and drive sustainable revenue growth across multiple markets. • Develop strategies and programs to grow the business, increase market share, and strengthen our competitive position within key customer segments. • Strengthen relationships and acquire competitive knowledge with customers, understanding their business strategies, challenges, and long-term needs. • Negotiate strategic business opportunities at various management and executive levels within customer organizations. • Collaborate closely with cross-functional teams across Europe, including sales, customer service, technical sales, business development managers, and field application engineers, ensuring global alignment and effective customer support. • Ensure coordination with internal departments to optimize service delivery and create value for your customer portfolio. • Drive strategic initiatives with global coordination, ensuring alignment between customer needs and internal company objectives. • Work remotely while maintaining strong customer engagement through regular visits and collaboration with teams across Europe. • Travel regularly to customer sites and internal meetings within the region, requiring flexibility and mobility. Your profile : • A bachelor's degree or significant market experience. • Proven experience in strategic account management, key account management, or complex B2B sales environments. • Professional experience in sales, ideally in electronic components, technology, or a related industrial market. • Native fluency in Lithuanian and good English skills, both spoken and written. • Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at different organizational levels. • A pleasant temperament and a customer-oriented work approach. • Motivation, ambition, and resilience. • Appreciation for customer visits and associated travel. • Team spirit, eager to be the "trusted advisor" for customers, internal teams, and our global supplier base. • Ability to navigate effectively in an international environment, collaborating with colleagues across several European sites. What we offer you : • An international and diverse work environment, both pleasant and collaborative. • A strategic EMEA role with exposure to different markets, customers, and functions across Europe. • The opportunity to work closely with European teams and gain visibility within a global organization. • Attractive and performance-oriented compensation (base salary plus bonus). • Professional development opportunities through internal and external training. • Flexible hours and a remote work model. • Various other attractive employee benefits. • Company car or car allowance. • A role combining strategic customer management, international collaboration, and the opportunity to influence business growth in the region. Arrow is an equal opportunity employer and is committed to creating a diverse work environment by offering equal employment opportunities to all qualified persons. LI-AWK # Location : EE-Tallinn, Estonie (Sõpruse pst.) Contract type : Full time Employment category : Sales