Technical Clerk Order Processing Customer Service, 100%

Technical Clerk Order Processing Customer Service (m/f/d), 100% The Hörmann-Gruppe is an expanding company in the construction supply industry with an international orientation. In 40 highly specialized plants, we manufacture gates, doors, frames, drives, access control systems and storage systems for Europe, North America and Asia. We are represented with over 100 of our own sales locations in more than 40 countries and in over 50 other countries through partner companies. The family-run company, now in its fourth generation, employs over 6'000 people worldwide. Of these, around 190 work at our locations in Switzerland. Technical Clerk Order Processing Customer Service (m/f/d), 100% Support us with your know-how – your area of responsibility: * Processing the service technicians' work reports * Complete order processing (calculation, preparation of offers, invoicing) * Ensuring smooth complaint processing * Cooperation with internal departments, our plants and suppliers Contribute to our common success – what you bring with you: * Completed technical training (electrician / metalworker / agricultural machinery mechanic) with commercial further training * Professional experience in customer service, ideally in the field of gates, doors and loading technology * Good technical imagination * Very good German skills in speaking and writing, knowledge of French is an advantage * Very good user knowledge in the area of MS-Office, SAP knowledge is an advantage As a family business, we think long-term – what awaits you with us: * Extremely varied and challenging activity with the market leader for doors, gates and loading technology * Motivated and collegial team * Targeted further training opportunities (extensive internal course selection) * Attractive employment conditions * "Friendly Workspace"-certified company Questions about the position Head of Customer Service Questions about the application Ackermann HR Specialist Write e-mail (<>) Are you interested? We look forward to your application! jpid9bd9f27jm jit0731jm jiy26jm