Assistant Quality and Process Management

Assistant Quality and Process Management Belonging, purposefulness and competence With a well-coordinated team, we accompany patients through highs and lows and help them find their way back to life or to work after an accident or illness. Assistant Quality and Process Management Our cooperation in the team is based on benevolence, trust, commitment and service orientation. If these values are also important to you and you would like to commit to further developing the Suva-Kliniken as well as their quality and processes, then we look forward to your application. Tasks Participation in the project during the transformation into the integrated management system (IMS) of the Suva-Kliniken at both locations – e.g.: Development of an application for the documentation of the IMS Process modeling and migration of documents Training of employees Administrative tasks: Document maintenance and control Management and documentation of cross-clinic improvement and corrective measures Organization of satisfaction measurements (patients, referrers) as well as internal and external audits Support with risk controls within the framework of ERM Leading and evaluation of statistics Assistance in the development and implementation of quality concepts and quality improvement measures with the specialist departments (e.g., regarding the quality contract according to KVG 58a) Assistance in the implementation and controlling of internal and external quality specifications/standards (e.g. ANQ, Hplus) Participation in projects (e.g. Lean Management, Recordsmanagement) Profile Basic training in business administration and/or in a healthcare profession Courses such as Quality Manager in Healthcare, Quality and Process Manager or similar Experience in quality management, ideally in healthcare Experience in project, Lean and Recordsmanagement is an advantage Networked thinking and acting combined with the ability to work with people from different professional groups / stakeholders Ability to communicate in a manner appropriate to the level and target group as well as service-oriented in spoken and written form Very good knowledge in the application of MS Office products and applications for integrated management systems Mandatory: German language skills at native speaker level as well as very good French skills (Bilingual) as well as willingness to travel (Sion, Bern) Benefits - good work requires good conditions 50% discount on health insurance premiums Attractive pension benefits Compatibility of work and family: Own daycare center, financial support for external childcare Fridays on birthdays as well as on individual out-of-canton holidays Extensive internal continuing education offer as well as participation in external continuing education Free use of the training and leisure center Modern infrastructure in a scenic environment near Zürich Contact Ruprecht Team Leader Quality, Process and Risk Management Suva-Kliniken Tel. Salome Makongo HR Consultant Tel. jpidb046a61jm jit0624jm jiy26jm