Corporate Back-Office Manager

Ref 2585317 | Date: 14 Oct 2026

AXA

Corporate Back-Office Manager

80-100%, Lausanne / Smart Working

Shape your future with us!

Are you passionate about customer contact? Join a dynamic team where your initiative, autonomy, and sense of service will be truly valued. Every day, you will have the opportunity to make a difference and contribute to a motivating environment.

Join our Distribution sector. You will be the point of contact for our clients. Every day, you will do your best to meet their needs, by offering human advice, focused on action and the future, in compliance with AXA's "Customer first" motto.

What we offer you

We are convinced that satisfied employees achieve better performance. That is why we offer salary supplements that bring tangible benefits, beyond the ordinary.

Flexibility and freedom: Smart Working (flexible working model), annual working hours, five weeks of vacation (six weeks from age 50), two additional weeks of vacation offered every five years, possibility to purchase up to ten additional vacation days per year

Professional life and family life: meeting schedules adapted to families, 22 weeks of maternity leave, eight weeks of leave for the other parent, childcare subsidies, company family allowances, leave days for caring for relatives or in difficult personal situations

Provident and insurance: an attractive pension fund offering extended supra-obligatory benefits and savings options, and up to 30% discount on insurance products

Flexible benefits: AXA Shareplan (employee participation), CHF 500 per year on the Swibeco benefits platform, reduced price lunch or Lunch Card, Smart Working allowance of CHF 200 per year

Mobility: reimbursement of the half-fare subscription, Reka-Pay up to CHF 1000 per year (20% discount), fleet discount, free electric charging station, AXA bicycles to borrow

Good work balance: free health check-ups, health weeks every year, various physical activity offers (online and on-site), massage offers, relaxation rooms, Employee Care, online health portal, various seminars and events around health prevention and mental health

Development: three days for individual training, wide range of learning and development offers, free coaching, financial participation in continuing education, promotion of internal mobility, talent development offers, seminars for those over 55 (AXA Horizon), involvement in communities on different themes, participation in innovative projects (Innoday, AXA Hackathon, UnConference), two days dedicated to volunteering missions (environment and social)

Your future workplace

AXA, Chem. de Primerose 11, Lausanne

Send your application!

Do you have questions or need help? Do not hesitate to contact Lionel Benoud by e-mail

Diversity and inclusion are values dear to AXA

Open-mindedness, tolerance, respect for what differentiates us as well as what brings us together, these are the essential characteristics of collaboration at AXA Switzerland. We wish to promote equal opportunity and remove obstacles in the recruitment process.

If you need help or individual adaptations due to a disability, neurodivergence and/or a health problem, you can contact the Recruiting team at any time:

About AXA

At AXA, we are convinced that every person has the potential to actively contribute to shaping the future. Our goal is to create a dynamic, encouraging, and progressive working environment that stimulates and inspires you. With a culture marked by equal-to-equal collaboration, by trust and by diversity. With our modern working conditions, we wish to take into account the needs of our employees and help you develop your strengths, take on responsibilities, and engage within your team in favor of new ideas. You will thus be able to evolve personally and shape the world of tomorrow with us, by protecting what really matters.

We look forward to your application!

For administrative and data protection reasons, only complete application files (CV, certificates, etc.) sent using the online application link will be considered.

We do not accept applications from recruitment agencies for this position.

What awaits you

• Administrative management and monitoring of an assigned portfolio of brokers
• Monitoring and processing of files related to the corporate segment
• Preparation and monitoring of offers
• Regular contact with various brokers
• Coordination of files with various internal departments (underwriting, claims, litigation)
• Occasional visits to broker partners
• Close collaboration with Broker Consultants

What you bring

• You have commercial training or equivalent, ideally acquired in the insurance sector
• You systematically place the customer at the heart of your concerns and make their satisfaction a priority
• You possess excellent communication and negotiation skills. You enjoy customer contact and like to support your interlocutors in finding suitable solutions
• You are open to change and know how to perceive it as a development opportunity
• Team spirit, reliability, autonomy, and efficiency are qualities that define you daily

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