SAP Support Specialist (m/f/d)

SAP Support Specialist (m/f/d) Location Stahl Gerlafingen AG Bahnhofstrasse 2 4563 Gerlafingen Area IT Contract Type Permanent position in daytime operations [Apply now](< >) Profile description The AFV Beltrame Group is growing! For the Gerlafingen location, we are looking for a: SAP Support Specialist (m/f/d) Tasks/Responsibilities What to expect: * Documentation and ongoing maintenance of the existing SAP business processes at the location as well as the construction and maintenance of a knowledge base. * Processing and coordination of all SAP L1 support tickets at the location; independent solution of simple malfunctions and service requests. * Support for the future rollout of the new SAP group model to SAP S/4HANA at the Swiss location across several project phases. * Coordination with local system and network administrators as well as the HQ teams in the event of malfunctions and changes to networks, applications, systems, and SAP. * Collaboration in the conception, testing, introduction, and go-live of new requirements and SAP template processes in cooperation with HQ and local stakeholders. * Support for the IT team in the administrative processing of SAP-related orders, in particular the creation, tracking, and processing of orders and follow-up processes. * Checking the efforts and times reported by external suppliers for compliance with agreed services and deliverables; reporting deviations to the responsible bodies. * Support in the support of external SAP and application suppliers as well as SAP-integrated applications such as MES, shipping/logistics solutions, and scrap management. Competencies What you bring: * Completed training or studies in the field of computer science, business informatics, IT application management, or a comparable qualification. * Further training in the SAP environment, IT service management, process management, or project management is an advantage. * Knowledge of SAP GTS, SAP VIM and/or SAP HR is an advantage; willingness to further develop this knowledge. * Experience in dealing with ticketing and incident management processes as well as ideally with AMS service providers. * German native language, good English skills B1, Italian skills are an advantage * Experience with SAP interfaces to satellite systems such as MES, shipping/logistics, scrap management, treasury, or reporting is an advantage. * Confident handling of ticketing, documentation, and common Office applications. * Basic understanding of IT infrastructures, networks, applications, and SAP interfaces. We offer: * Demanding and versatile tasks in an international environment * Interesting and varied activity in a team of specialists * A working environment unique in Switzerland * Above-average social benefits * Free parking & top public transport connections * Corporate benefits with attractive employee discounts * Fleet discount at AMAG At the AFV Beltrame Group, diversity helps to create a better working atmosphere. The company is committed to offering equal opportunities regardless of gender, age, country of origin, religion, sexual orientation, gender identity, disability, etc. Only applications that include a CV and meet the required qualifications will be considered. Become part of our team [Apply now](< >) j4id10429815jm j4it1041jm j4iy26jm