Administrative Assistant (3 positions)

The Caisse cantonale neuchâteloise d'assurance-chômage (CCNAC) is looking for

Administrative Assistant (3 positions)
CCNAC03

An autonomous public law establishment, the CCNAC performs the missions entrusted to it under the unemployment insurance law. In order to strengthen our "unemployment benefits" (IC) sector, we are opening three positions for competition.

Your missions
As part of your activity, you compile and analyze unemployment files, of which you ensure rigorous follow-up, notably by ensuring respect for deadlines and the processing of pending items.
You determine the entitlement to benefits, calculate the insured earnings, and proceed with the payment of benefits.
As a privileged interlocutor for our insured persons, you welcome them at the counter and provide information by telephone with professionalism.
You also draft the fund's decisions and guarantee reliable processing of digital data.
Through your commitment, you contribute directly to the quality of the services delivered by the CCNAC.

Your profile
Holding a CFC as a commercial employee, you possess at least three years of professional experience. A professional maturity, an ES level title, or a federal diploma constitutes an asset.
You are familiar with the field of social insurance or are motivated to acquire this knowledge.
Autonomous and organized, you know how to manage priorities with efficiency. You enjoy human contact and demonstrate professionalism and benevolence, including in emotionally demanding situations.
You like working in a team, you are fully committed, and you know how to show flexibility. An excellent command of French completes your profile.

Place of work: La Chaux-de-Fonds (principal), Neuchâtel and Fleurier (replacement)
Application deadline: 9 September 2026
Salary: Flat rate
Start of activity: To be agreed

Additional information
M. Mario Stettler, head of the IC sector, tel. 032 889 76 27
Mme Catia Dos Santos, administrative assistant contact, tel. 032 889 76 25
Mme Loïse Amy, administrative assistant contact, tel. 032 889 67 55

The State human resources service is mandated by the CCNAC for this recruitment.

👉 Working for the canton
Diversity is a fundamental value that we cultivate with conviction and we are committed to creating an inclusive environment where every person, regardless of their origin, gender, or background, feels fully integrated and valued.

We offer you for this position

• Varied work in an evolving environment.
• Training opportunities both internally and externally.
• A flexible schedule.