Front of House Assistant/Receptionist:in | 60-80%

Be yourself. At work. At Locke, we give you the space to simply be yourself – and not just in our aparthotels. Whether at Reception, in the office, at the front, or behind the scenes, our team makes Locke what it is. Demographics? Doesn't matter! We are the curious ones, hungry for culture – the forward-thinkers, the ever-questioning. Locke is expanding. New projects are coming across Europe and Great Britain, the perfect time to join us. Do you want to join in with us? Let's go! The Role Are you the "local best friend" for guests? An organizational talent with multitasking skills and a host's instinct? Together with your host team, our Head Host, and the Assistant GM, you are the face of Locke at the location – the first point of contact for guests and visitors. From check-in to check-out, tips, recommendations, and everything in between: you have the overview. What you do You create experiences that guests tell others about. You know Zürich, share your knowledge with the team and guests. You act proactively regarding feedback and operational challenges. You process inquiries and reservations via all channels – always with a smile. You master shifts alone and in a team. You become a pro in MEWS (PMS), navigating bookings and payments effortlessly. You implement Locke standards and bring ideas for process optimization and occupancy. You enrich the team with personality and experience. What you bring Dedication and a sense for people. Ambition and the courage to develop further. Experience in guest contact, ideally at a hotel reception. Intuitive care and quick action. Strong communication skills, persuasiveness, and expectation management. Eye for detail, creativity, and flexibility. German & English at least B2, other languages are a plus. What is important to you Courage to ask questions and stay human. Hunger for innovation and creativity. Confidence to question conventions. Responsibility and the desire to inspire others. Freedom to be yourself. Acceptance that perfection does not exist. Desire for growth and development. When and where Start: immediately/by arrangement (details personally) Location: Zürich Enge What we offer Workplace directly at Bahnhof Enge, lunch break by the lake, top public transport connections. Chance to build a young brand in Zürich. International environment with development opportunities. Free overnight stays & edyn Mates Rates for friends/family. Company-wide and personal bonus program.