Team Leader Sales in Inside Sales 100% (a)

KWC Professional stands for over 140 years of competence in water management. Thanks to innovative and intelligent washroom and sanitary solutions for the public and commercial sectors, we are among the world's leading providers. Since the middle of last year, KWC Professional has been part of the French Delabie Group.

For Delabie Schweiz AG (formerly KWC Group Management AG), we are looking for an engaged personality as

Team Leader Sales in Inside Sales 100% (a)

Work location: 5612 Villmergen

Your tasks

• Control and monitor inside sales, advise and guide on difficult tasks
• Lead, deploy, and coordinate employees in a goal- and result-oriented manner regarding the processing of offers and orders up to shipment management (export)
• Organize and conduct employee training
• Coordinate cross-team tasks
• Initiate and guide continuous process improvement
• Ensure ongoing communication with customers with regard to order processing, availability, and delivery planning. Identify any additional customer needs and forward them internally
• Discuss and process large orders and special orders with the field sales organization
• Create and coordinate schedules with contractual key points. Ensure project controlling. Define, agree upon, and approve work packages (definition of the scope of delivery, delimitation of deliveries, etc.)
• Plan and execute project start, define project participants. Coordinate interfaces, deadlines, and services with contractual partners
• Clarify corrective measures with customers, contractual partners, suppliers, and internal specialist departments and adjust to the project status and progress
• Review and ensure economic specifications and contractual obligations
• Development of an operational KPI set incl. monitoring and reporting as agreed

Your profile

• Experience in leading teams in inside sales
• Completed commercial training or several years of professional experience in inside sales
• Independent and customer-oriented working style paired with a precise way of working
• Communicative, resilient, strong organizational, and team-oriented personality
• Very good oral and written communication in German. Any additional language, especially - Italian and/or French, is an advantage
• Good MS Office knowledge, SAP or other ERP knowledge

Our offer

• Varied and exciting field of activity in a motivated team
• Promotion of independence and self-responsibility
• Above-average holidays and social benefits
• Easily accessible work location in an industrial area with modern workplaces/offices
• Free employee parking spaces
• Permanent position

Interested? Make a statement and apply!

Michael Schmelz, HR contact person, looks forward to the first contact with you. Please apply via the "Apply Now" button.

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