Sachbearbeiter:in Kompetenz-Center Schaden 80 - 100 % Stellendetails | Suva

Job description Join us and become strong. ## With us, you know exactly what you're getting up for in the morning: you make work and leisure time safer for millions of people. That drives you and moves you forward. You learn something new every day and grow with it. Together with us. Sachbearbeiter:in Kompetenz-Center Schaden 80 - 100 % Chur | Ziegelbrücke What you achieve • You answer customer inquiries mostly by phone, as well as through other channels like email, customer portal, etc. • You advise our customers on damage cases in a holistic and solution-oriented manner. • You advise our customers, document inquiries, update data, and conduct correspondence. • You request missing accident reports, check them for completeness, and supplement the data accordingly. • Furthermore, you are committed to continuous process improvement. What you bring • You have completed commercial training and/or training as a customer dialogue specialist. • You have experience in advising customers, preferably in the social or private insurance sector. • You are IT-savvy and can work with different computer systems. • You have a native command of German and good knowledge of a second national language. • High consulting competence and independent, flexible thinking and action are a matter of course for you.