IT Supporter (m/f/d) (80-100%)

Today 4242 Laufen (Hybrid) IT Support • Permanent position Hybrid Salary band 75'000 - 95'000 CHF Potential (2-3 years) bis 1'000 CHF 01 Future employer ## Are you enthusiastic about IT, enjoy working in a solution-oriented manner, and take pleasure in contacting users? Then you are exactly right for us! To strengthen our IT team, we are looking for a dedicated personality for the IT Service Desk. In this versatile role, you are the first point of contact for technical questions, ensure smooth IT operations, and support our employees with competent support. You can expect a modern working environment, varied tasks, and the opportunity to continuously develop your expertise. 02 Your task ## • Receipt and processing of technical inquiries in IT support • Management of user accounts as well as access rights in IT systems • Execution of hardware and software installations at workstations (incl. support for on-site POCT devices) • Support and active participation in internal IT projects • Identification and forwarding of complex faults to specialist departments 03 Benefits ## • Participation in external further training • Bistro or canteen • Independent organization of daily business • Flat hierarchies • Progressive employment conditions • Leisure benefits • Guaranteed hybrid or home office work • Career and advancement opportunities • At least 5 weeks vacation • Modern workplace • Regular team-promoting measures and company events • Responsible activities 04 Your profile ## • Completed training in the IT field with solid Windows knowledge • Experience in 1st and 2nd level support, ideally in an industrial environment • Knowledge of Active Directory and Microsoft Entra required • German and English business fluent, French or Italian advantageous • Service-oriented personality with a high sense of responsibility and mobility (driver's license Cat. B) 05 Things to know ## • Varied tasks in a stable and innovative IT environment • Collegial cooperation in a value-oriented and diverse family company • Development opportunities through active participation in digital transformation projects • International orientation with daily use of German and English • Participation in solutions that stand for healthier enjoyment worldwide