Host at the reception desk (f/m/d)

At Raiffeisenbank Obwalden, the personality at the reception creates an inviting atmosphere with warmth and attentiveness, in which customers feel welcome. As the first point of contact, they significantly shape the bank's appearance and convey its trustworthiness and partnership in daily contact.

Host at the reception desk (f/m/d)

What awaits you?

• Receiving customers and ensuring a professional process in the customer zone.
• Supporting customers directly at the counter with inquiries on topics such as E-Banking, TWINT, cards, or digital processes.
• Recognition of customer needs as well as appointment scheduling and targeted referral of customers to the responsible advisory persons.
• Processing customer mutations such as address and name changes or powers of attorney, orders, as well as general administrative tasks.
• Responsibility for the management, coordination, and supply of cash devices as well as ATMs.

What do you bring with you?

• Successfully completed training in the banking industry, gastronomy/hotel industry, or retail with the willingness to learn new subject areas of the banking world and to undergo corresponding further training.
• Joy in customer contact and enthusiasm through an open, service-oriented, and winning manner.
• Interest in financial services and digital solutions as well as motivation to familiarize yourself with new tasks.
• Initiative, reliability, and a sense of responsibility – combined with joy in working in a team.
• A connection to the region and proximity to the local people round off the profile.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees in a targeted manner – with a diverse internal educational offering as well as a cost contribution for external further training.

We maintain a familiar environment

The cooperative values are our pillars: Together. For each other. They shape our cooperation and our interaction with one another. The "Du" culture creates personal closeness and equality across all functional levels.

We provide space for initiative and co-creation

We invite our employees to actively help shape their work and take on responsibility. This creates varied tasks that create real added value – for everyone who wants to make a difference.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on banking products, various shopping discounts with third parties, as well as above-average retirement provision.

Do you have questions?

For content-related questions about the position:

Mounia Berqaoui
Head of Basic Customer Advisory

For questions about the application process:

Patricia Burch
Head of Personnel

We look forward to your online application

About us

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