Call Agent

Area of responsibility: Our client needs a Call Center Agent who, as a professional voice in 24-hour operation, cares for international callers. You will receive inquiries, process customer concerns and find solutions in various languages. In doing so, you will document all conversations in the system and work in a team for a smooth process around the clock. Profile of requirements: Fluent German language skills in word and writing At least one further foreign language at a very good level Communication strength and enjoyment of customer contact Willingness to work shifts in 24-hour operation (day, night and weekend shifts) Flexibility and resilience Secure handling of common IT systems Team spirit and solution-oriented thinking Ideally, initial experience in customer service or call center