Customer Service & Order Processing Clerk

Customer Service & Order Processing Clerk Fimex Distribution AG, based in Lyss, is the leading distributor of the Technogym brand. With high-quality fitness and wellness solutions, the company brings innovation, quality, and passion to fitness centers, hospitals, physiotherapy practices, and private customers to make training and rehabilitation a real experience. To strengthen our team, we are looking for a dedicated Customer Service & Order Processing Clerk Your main tasks include: Sending order confirmations Creating interim invoices and final invoices Accounts payable invoices (mainly Technogym, Starpool, Pavigym, Sidea) Payment verification/monitoring customers Adjusting billing addresses Rare export invoices and export documents Order verification / availability, color, payment method, addresses, interfaces Goods orders (customer and stock orders) with all suppliers (Technogym, Pavigym, Sidea etc.) Availability and material verification Leasing inquiries, contact with bank, confirmation to salesperson Recording and maintaining master data of articles Corrections of customer master data Salesforce contact person General correspondence in German, French, Italian and/or English Support of the telephone switchboard (Position 2) Deputization The employee takes over the deputization of the Executive Assistant during her absence. Support and assistance to the management Management of the telephone switchboard and the reception during 100% of the opening hours Direct connection or possibly answering customer inquiries yourself filtering info email and forwarding to the relevant department Support of the field sales staff in the sales area and through preliminary clarifications with suppliers Preparation of offers as well as follow-up Care of the bar, kitchen, coffee machine (+ descaling) on the ground floor and upper floor (responsible for the cleanliness of the bar and kitchen) Refilling and procurement of goods (coffee, water etc.) What we expect from you: A commercial apprenticeship or a comparable qualification Good user knowledge in handling PC and the common MS-Office programs; knowledge of Abacus is an advantage Independent, committed way of working with a strong service orientation Teamwork skills, resilience, and a solution-oriented mindset Organizational talent and good time management Native language German, French, or Italian, supplemented by very good knowledge in one of the two other languages (trilingual); English skills are an advantage What we offer you: A varied and exciting activity in a motivated team and a successful company A pleasant working atmosphere in a collegial environment A modern and light-filled workplace An open, cooperative, and creative corporate culture Flat hierarchies and short decision-making paths for fast and uncomplicated processes Discounted conditions for a fitness subscription Free parking spaces for our employees If you feel addressed, we look forward to receiving your complete application documents – also via e-mail. jpid3cce5aejm jit0833jm jiy26jm