CRM & Community Manager (m/f)

Job Information ######

Work location: Ibach-Schwyz Workload: Full-time Your tasks: You will design, implement, and further develop customer loyalty measures as well as community management on the own platform. Together with specialist departments, external agencies, and super users, you will control the technical and functional further development. You analyze reviews, NPS, and customer data, derive concrete measures, create reportings, and support international markets with CRM and community topics. Your profile: Bachelor's degree in business administration, marketing, communication, or comparable. Four to five years of marketing experience, of which at least two years in CRM. Experience with customer loyalty, CRM systems such as Salesforce Sales Cloud and/or community platforms, strong analytical skills, and a broad CRM understanding. Strong communication skills, enjoyment in collaborating with different stakeholders, as well as knowledge in social media, digital marketing channels, agile projects, and common AI tools are an advantage. Offered are a family-like culture, further training, flexible working time models with home office, mobility benefits, and attractive social insurances.

Required Skills ######

• Salesforce
• Sales
• Betriebswirtschaft
• CRM
• Marketing
• CLOUD