Technical Sales Appointment Coordinator 80 % - 100 %

• 15 juillet 2026
• 80 - 100%
• Indefinite duration
• Arlesheim

Würth AG provides craftsmen from all sectors with quality products and system solutions coordinated around the workshop, storage, and for travel. The versatile range includes more than 150,000 items: from screws, plugs and fittings to tools, machines, technical-chemical products and work protection, to vehicle equipment and stock management. Proven since 1945 and present in Switzerland since 1962, Würth AG offers tailor-made solutions aimed at making the daily lives of its partners easier. Würth AG, headquartered in Arlesheim (BL), is part of the Würth group, which is active worldwide.

Tasks

As a facilitator for technical sales, you are a central link between our customers and the key account technical managers (TKAM). In this role, you work 100% by telephone internally and contribute directly to commercial success.

• Telephone contact with engineers, planners, architects and project managers
• Setting and coordinating qualified appointments for the key account technical managers (TKAM)
• Clarifying needs and project potential in advance so that each TKAM appointment is optimally prepared
• Targeted use of the scripts provided by the TKAM regarding technical products and services
• Learning the ranges (plugs, fire protection, building technology, wood construction) and mastering telephone conversations
• Providing the relevant TKAM with all relevant information for a successful meeting
• Careful documentation of sales activities in the system

Requirements

• Completed basic training: commercial, sales or technical (e.g. CFC commerce, CFC retail, CFC technical craft)
• Fluent German at native speaker level - mastery of dialect and clear expression
• Technical understanding and pleasure in quickly grasping and explaining topics related to construction and fixing
• Confident and friendly appearance on the telephone - pleasure in conversing
• Endurance and resilience - motivation even after a refusal
• Basic technical craft training or experience in construction, craftsmanship or fixing technology
• Experience with engineers, planners, architects or on construction sites
• Knowledge of French and/or Italian for use throughout Switzerland
• Proven success in appointment setting, outbound or customer dialogue
• Continuing education in sales or technical (e.g. sales specialist with federal certificate)
• Personal initiative: brings own ideas and optimizes scripts and contact

We offer

• Permanent employment, activity rate 80 % - 100 %, purely internal telephone activity
• Attractive salary package: fixed salary plus performance-related variable component
• Regular office hours with central time slots for the telephone availability of the target
• Workplace Würth Suisse / Basel-Liestal region - no field work
• Structured technical introduction to ranges, products and scripts by technical sales
• Culture of using 'tu' throughout the company
• Possibilities for continuous development thanks to our feedback culture and flat hierarchy
• Varied internal training offers via the Würth Academy
• Attractive social benefits and a family working environment
• Great daily flexibility thanks to teleworking, flexible hours, etc.