IT Supporter 80-100%

Dosenbach Ochsner & Companies is the leading retail company in the shoe and sports industry in Switzerland, headquartered in Dietikon. With around 400 branches and over 5000 employees, we have made a big name for ourselves. As part of Deichmann SE, we are pleased to share our love for shoes and sports with the world. Our group includes the companies Dosenbach, Ochsner Shoes, OCHSNER SPORT and Snipes.

For our 6-member IT support team, we are looking for a cheerful, service-oriented personality as an IT Supporter, starting immediately or by arrangement.

In this responsible role, you are responsible for the support and maintenance of the IT environment within the administrative departments as well as for the points of sale and part of the logistics center of Dosenbach-Ochsner AG, and you will receive a varied insight into the exciting and constantly evolving IT landscape of the retail industry.

Your area of responsibility:

• Ensuring smooth IT support operations at the Dietikon and Luterbach locations
• Processing malfunctions, incidents, and requests
• Optimizing support processes, e.g., through automation, knowledge bases, or self-service offerings
• Installation, configuration, and maintenance of workstations, notebooks, printers, mobile devices, and other peripherals
• Carrying out patch and software updates as well as security and system checks via the software distribution Baramundi
• Management of user accounts in Active Directory, Microsoft 365, or comparable systems (creation, modification, permissions)
• Participation in IT projects and rollouts (e.g., hardware renewals, migrations)

Our requirements:

• Completed training, ideally as an Informatiker EFZ with a focus on support or similar further training in the IT area / ICT Fachmann
• 3-5 years of professional experience in IT support
• Sound knowledge of Windows client and server environments, Microsoft 365, Active Directory, networks (LAN/WLAN/VPN)
• Flawless German skills in speaking and writing, any other national language is an advantage
• Independent and proactive way of working
• Communicative, resilient, and team-oriented personality with a strong service orientation

For us, PROGRESS is a top priority. We offer the opportunity for constant professional and personal development. PASSION drives our employees daily. We love the dynamics in retail and have a passion for sports and fashion. We place great value on open communication and mutual appreciation. Together we are stronger, TEAM SPIRIT is actively lived. Combining work and leisure is WORTH LIVING. You benefit from 6 weeks of vacation, flexible working models, home office possibilities, staff discounts, sports opportunities, support for further training, free parking spaces, and meal vouchers.

Are you an open and winning "doer" personality who convinces through their experience in IT support and their independent and proactive nature? Then we look forward to your online application via the tool!

(Paper dossiers and dossiers from personnel service providers will not be considered)

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