Front Office Agent (m/f) from 1.11.2026

In the very heart of Andermatt, surrounded by an impressive mountain backdrop and a lively village atmosphere, Hotel Sonne has been combining genuine Swiss hospitality with personal charm for decades. After a comprehensive renovation in autumn 2022, our establishment shines in new splendor – and yet remains true to itself: honest, heartfelt, familial. Start your career in the heart of our house – as a Receptionist / Front Office Agent (m/f) with extended duties in management. You are not only the first point of contact for our guests, but also support the management in administrative and organizational matters. With your competence, discretion, and commitment, you contribute significantly to the smooth running of operations in both the operational and administrative areas. Your tasks: Warm welcome and care of our guests at the reception Ensuring professional check-in / check-out Support of the management with administrative tasks Representation of the management in daily business during absences Communication with guests, partners, and internal departments Cooperation in accounting (accounts receivable, accounts payable, cash management) General office organization and appointment management Processing and forwarding of emails, mail, and telephone calls Cooperation in duty scheduling and personnel administration (in cooperation with HR) Readiness to assist in service if required What you bring with you: Completed training in hotel management or comparable qualification Experience at the reception Confident handling of Protel and Mirus is required Very good German and English skills in speaking and writing, other languages an advantage Organizational talent, communication strength, and a friendly appearance Independent, structured, and responsible way of working Discretion and loyalty in handling sensitive information Readiness for weekend and shift work What we offer you: A responsible position with a lot of creative freedom A familial working environment with an open, appreciative atmosphere Modern staff rooms available Overnight stays in all Swiss Quality Hotels at better conditions Regulated working hours and fair remuneration A place to help shape and feel good – with history and a future