Customer Service & Order Management Specialist 100%

Customer Service & Order Management Specialist 100% BWT AQUA AG, headquartered in Aesch BL, employs around 500 employees. It is a company of the BWT Group. BWT is Europe's leading water treatment company with more than 80 subsidiary and affiliate companies and over 6500 employees worldwide. BWT has made it its mission to develop, produce and market water technologies that offer people a better quality of life. Economically as well as ecologically sensible solutions in water treatment are provided to industry. Our portfolio of technologies and products covers all areas of water treatment from the water inlet to the consumer. In our three main areas—water treatment for industry, commerce and private, ultrapure water and drinking water dispensers—we ensure perfect water in everyday life. Our offering is rounded off by a comprehensive service. To expand our PoU Customer Care team, we are looking for a Customer Service & Order Management Specialist 100%. "We can do everything except boring" These exciting and interesting tasks await you: Creation of sales and service orders in our ERP system Invoicing of orders Scheduling and monitoring of deliveries, as well as creating transport documents Support of assigned sales consultants Telephone consultation and provision of information to customers and sales consultants Creation of rental agreements Telephone receipt of customer concerns, orders and service assignments Processing of e-mail inquiries Master data maintenance These qualities distinguish you: Completed training as / Commercial Clerk EFZ or comparable training You already have experience in a trading company and / or within customer care Good ERP knowledge Stylistically confident German skills m/f Good ecological knowledge in speaking and writing Very good experience in complex order processing You are a team player, helpful, appreciate telephone customer contact and independent work within the team Special: You are used to and appreciate working across departments. You enjoy designing and improving processes and thus contribute to the further development of the department. You are our business card "as a sympathetic employee" and nevertheless possess assertiveness, but always with the focus on bringing about a win-win situation for both parties. If you see yourself in this description and meet the mentioned requirements, we look forward to receiving your complete application. Our offer: An interesting and varied activity awaits you in a lively and collegial working environment, which requires flexibility and independence. We offer you attractive employment conditions, an upbeat, motivated team, in a company with a solution-oriented corporate culture and a pleasant working atmosphere. In addition, you can benefit from further advantages: Company canteen Job ticket (TNW subscription) Free parking spaces Discounts from the BWT product range and one or two more ... and simply because we mentioned it: apple basket, free coffee, water from our water dispensers à discrétion - the latter, of course, in a company where everything revolves around water. Mr. Gnägi will be happy to answer your questions and can be reached at For this job advertisement, we only consider direct applications jpid405148djm jit0832jm jiy26jm