Team Leader in Fribourg 100%

Team Leader (Banking) in Fribourg 100% You are... convinced: Only those who are themselves enthusiastic can also inspire others. You bring this energy into your daily dialogue with people and make communication your strength. Come to us and become part of the Callpoint Family! We are... Callpoint - one of the largest call centers - and we take care of our employees and customers with passion and commitment. We develop people: passionately, honestly and at eye level. Your responsibility Interface between our customers and the team Technical and personnel leadership of a team Co-responsible for employee recruitment Introduction and close support of new employees Care and training of employees in the team Strength-oriented, continuous development of employees Achievement of customer goals (KPIs) Collaboration in day-to-day business Continuous process development and optimization (KVP) Your profile Completed commercial or equivalent education with further training in the field of leadership, coaching or leadership Fluent German and good Austrian knowledge in word and writing (additional languages an advantage) Enjoyment in cooperation, accompaniment and support of people Customer service and customer enthusiasm in your blood Leadership experience (call center experience an advantage) A flawless criminal record and debt collection register extract are required for employment Your benefits Being part of a company or family where the human being is always at the center Being able to shape a successful future together Working in a collegial work atmosphere with modern infrastructure (partly in home office) Internal and external training opportunities 5 weeks of vacation, additional vacation days can be purchased on request Have we aroused your interest, then we look forward to your application. You can send this by e-mail to E-Mail (<>) or contact us with questions under