IT Support / ICT Workplace Supporter - 80%

IT Support / ICT Workplace Supporter (m/f/d) - 80% is the world market leader for dynamic measurement technology for recording pressure, force, torque and acceleration. IT Support / ICT Workplace Supporter (m/f/d) - 80% The group is the world market leader in dynamic measurement technology. We manufacture piezoelectric force, pressure and acceleration sensors, as well as torque sensors and other measurement systems. We are a family business founded in 1959. More than 2,200 employees are committed every day at more than 60 locations with passion to develop innovative solutions for our customers. - Innovators work with . For our location, we are looking for a motivated personality who actively helps shape our modern ICT environment and stands by our employees as a competent contact person in support. IT Support / ICT Workplace Supporter (m/f/d) - 80% Your typical day Responsibility in 1st and 2nd level support for the reception, evaluation, prioritization and resolution of incidents and service requests. Documentation of solutions for the knowledge base and the self-service portal. Close cooperation with the IT specialist departments, the 3rd level support as well as colleagues (m/f/d) at our locations. Support in IT technical (sub)projects. Further development and implementation of company standards and IT processes. Regular support of the telephone service desk support of the user by telephone or on site Your profile You have completed training in the IT field or a comparable qualification. Sound knowledge in dealing with Windows operating systems is one of your strengths. You solve problems with analytical thinking and maintain an overview even with complex tasks. Your communication skills and team spirit distinguish you. Fluent German skills and English skills in spoken and written form round off your profile. What you can expect A self-reliant, versatile working environment, short decision-making paths and the opportunity to actively help shape the future ICT landscape of the global group A good spirit in a self-organized team, which lives internal knowledge transfer as well as an open corporate culture The opportunity to be in use in a wide application landscape support for the certification «ITIL Foundation in Service Management», internal and external further training as well as the chance to acquire broad ICT technology knowledge Home office during service desk times (maximum 1 day per week), good public transport connections and parking spaces in front of the door, meal allowances, 40 hrs./week, above-average social and insurance benefits as well as further fringe benefits Berivan Buth, Talent Acquisition Partner, looks forward to your complete, meaningful application (CV, diplomas/certificates and work references, a cover letter is optional) via our online career tool. We look forward to direct applications and ask for understanding that we waive cooperation with personnel service providers. jpidb52985cjm jit0831jm jiy26jm