Application & Process Manager (m/f)

Job Information ###### Work location: Wil Workload: Full-time Tasks: You manage processes in our versatile business applications - they are important to you and you contribute to ensuring they can be successfully applied and further developed You analyze, plan, and accompany process optimizations and ensure operations with integration partners and software suppliers You manage our EDI platform and are in close contact with customers and the business You train employees, create and process tickets, and are in contact with customers and suppliers by telephone and in writing You undertake general administrative tasks for the IT department Within the team, you contribute to the smooth and highly available operation of the services Profile: Training as a business informatics specialist or comparable technical or commercial qualification Experience in the field of application support, analytical skills and problem-solving competence - professional experience in support and/or project management Very good knowledge of SAP or comparable ERP software and M365 Experience in EDI projects and corresponding tools (e.g. Lobster) Initiative and enjoyment of direct customer contact Good German and English skills, French and Italian are an advantage You are a service-oriented and independent team player Required Skills ###### • German • English • French • Italian • Logistics • Business Process Engineering • ERP • Project management • SAP • Support • Ticketing