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Claims Benefits Manager - in the property insurance branches (m/f/x) - 80-100%

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Employment type
Full-time
Location
Lausanne
First posted
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  • 21 August 2026
  • 80 - 100%
  • Indefinite duration
  • Lausanne

A solid and future-oriented employer, Vaudoise is one of the leading insurers in Switzerland. Faithful to its cooperative nature and its values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.

As part of the development of our Benefits Division P&C Department, specializing in claims management and recognized for the quality of its customer service, we are looking for a Claims Benefits Manager - in the property insurance branches (m/f/x) at an activity rate between 80% to 100%.

In this role, you are responsible for the versatile management of insurance claims files for companies, more particularly water damage, fire, and business liability. You contribute actively to offering a quality service to our policyholders, in close collaboration with our agencies.

You will join the Benefits service for French-speaking Switzerland, composed of about thirty managers. This dynamic and committed team offers a collaborative work environment, conducive to professional development and the enrichment of your skills.

The various missions awaiting you

Manage client files of the assigned portfolio:

  • Open claims files, ensure correspondence follow-up and manage telephone exchanges
  • Process, follow up and validate payment of costs, including decision-making
  • Instruct and follow up claims, both property and bodily injury
  • Analyze cases and evaluate responsibilities with regard to the law
  • Manage recourse against third parties and ensure follow-up
  • Rigorously apply general insurance conditions
  • Collaborate closely with the various internal services and partners, as well as provide technical support to the agencies in our network

What makes you unique

  • CFC level training, completed by several years of experience in a similar position, federal diploma of specialist in insurance is an asset
  • Significant experience in benefits management in Property Insurance
  • Mastery of usual IT tools (MS Office)
  • Perfect mastery of French, both oral and written

If you are also able to work autonomously while enjoying teamwork, resistant to stress and comfortable in contacts, then you will thrive in our service!

We offer you

  • A healthy and stimulating work environment within a mutual company certified Great Place to Work
  • Multiple social benefits, including flexibility in work organization
  • Human values centered on the well-being of employees
  • Support in development and training

We look forward to receiving your complete application file digitally (CV, cover letter, copy of work certificates and diplomas).

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Posted 1 week ago

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