Team Leader Inside Sales

Our Inside Sales team accompanies customers through one of the biggest decisions of their lives – the sale or purchase of their property. The quality of this support is not a side issue at Neho, but part of our service itself. As a Team Leader, you are responsible for exactly this standard. Neho is one of the market-leading real estate companies in Switzerland. We stand for innovative real estate services that combine human expertise with digital tools. For our innovation, we have been honored with renowned awards, such as the SEF-Award in 2023. A special feature: We offer our service at a fixed price instead of for a commission, because we consider this fair and contemporary. You are brave, flexible, and ready to take on new challenges? Then you have come to the right place. At Neho, the pace is high and the learning curve is steep – the perfect opportunity to learn a lot quickly, whether with or without experience in the real estate industry. With your contribution, you can make a difference not only at Neho, but in the entire real estate sector. Because that is our goal: Not just to be a market leader, but to reinvent our industry. Workload: 80 - 100% Your tasks: Team leadership and corresponding personnel responsibility for 8 inside sales consultants at the Zürich location Daily support and coaching of the consultants Organizing the assignment or distribution of leads and appointments to the real estate agents in German-speaking Switzerland Monitoring and optimizing data quality in our CRM system Creating analyses and reportings regarding KPIs and other metrics Conducting quarterly meetings with employees as well as year-end reviews Recruiting and training new employees in cooperation with the HR team Deputizing for consultants and real estate agents during holiday absences as well as operational support during peak times Workshops and close cooperation with the product team for the development and optimization of our platform and new tools What we offer: A well-established, fast-growing scale-up with nearly 150 employees Support in daily business as well as at a strategic level in various areas, e.g., Marketing for lead generation, Product & IT in the development of tools and products, as well as HR in recruitment and employee development High degree of personal responsibility in your work with flat hierarchies and short decision-making paths Modern IT equipment and user-friendly digital platforms The chance to work directly and concretely on the development of the company and to redefine the real estate market in Switzerland Modern offices in the Circle with a view of the Zürich airport 5 weeks of vacation + additional days depending on length of service, possibilities for remote work abroad, fully paid maternity/paternity leave, regular team events and much more! What you bring with you: Leadership experience: You have already taken responsibility for a team. How much experience you bring is less decisive for us than the way you lead. Experience in a B2C environment: Whether in sales, customer care, or customer service – which industry you come from is secondary to us. Experience in the real estate industry is a plus, but not a requirement. Strong customer focus: The customer's perspective is the starting point for every decision for you. Presence and clarity: You appear confident, create a working environment in which people enjoy working, and address problems openly. You can be binding without straining the relationship with the team. Ability to motivate: You inspire a team for common goals and maintain motivation even when things get demanding. Structure: You work organized and methodically and maintain an overview even with several parallel topics. Languages: German at native level as well as good English skills. Please note that we only accept applications via our career page: https://careers.neho.ch/