CMMS Business Analyst

• 07 September 2026
• 100%
• Indefinite duration
• Place de l'Europe 8 a, 1003 Lausanne
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Your mission ####

You join a team in charge of the support, operation, and evolution of a CMMS solution in a complex technical and industrial environment. At the interface between business units, IT, and software vendors, you contribute to optimizing maintenance processes, data quality, and the performance of the solution.

You will: ####

• Ensure the support and functional administration of the CMMS, including the management of incidents, users, authorizations, and configuration.
• Analyze and formalize business requirements and drive the functional evolutions of the solution in collaboration with maintenance teams.
• Structure and ensure the reliability of maintenance data, particularly equipment, articles, stocks, technical references, and maintenance plans.
• Optimize and evolve maintenance processes, supporting their digitalization and continuous improvement.
• Participate in CMMS evolution projects, including migrations, version upgrades, interfaces, and new functionalities.
• Coordinate tests, acceptance, and validations and ensure the follow-up of anomalies with vendors and various stakeholders.
• Support internal and external users through support, training, documentation, and change management.
• Contribute to the evolution of reporting and BI solutions related to maintenance activities.

Profile sought ####

• Higher education in computer science, information systems, engineering, or an equivalent field.
• Excellent knowledge of maintenance processes and methods.
• Proven experience in CMMS, ideally with CARL Software and/or ServiceNow.
• Solid experience in application support and functional administration.
• Good knowledge of databases and interfaces between systems.
• Knowledge of BI / reporting tools, notably BIRT, SAP BusinessObjects WEBI or Power BI.
• Experience in project management and facilitating workshops with business and technical interlocutors.
• Ability to coordinate different interlocutors: business, IT, vendors, and suppliers.
• Experience in a technical or industrial environment is an asset.

Technical environment ####

CMMS · CARL Software · ServiceNow · BIRT · SAP BusinessObjects WEBI · Power BI · Databases · IS interfaces · Reporting / BI · Functional administration · Application maintenance