Receptionist (80-100%)

Sorell Hotels is the largest privately owned Swiss hotel group with 15 individual city and holiday hotels in the 3- and 4-star range in Zürich, Dübendorf, Winterthur, Bern, Rapperswil, St. Gallen, Schaffhausen and Bad Ragaz. The 4-star Sorell Hotel Tamina with its 50 rooms as well as seminar and banquet rooms for up to 150 people is located in the center of Bad Ragaz. The Restaurant im Park, the garden terrace and the Tamina Lounge are not only a popular meeting point for hotel guests, but also for guests from the region. The breathtaking Sarganserland mountain landscape with the impressive Taminaschlucht, the thermal bath Tamina Therme right next door and the golf course make this personal 4-star house in Heidiland the perfect holiday destination. Are you our new team member who will support us as a Receptionist (80-100%) immediately or by arrangement? You will work 5 days per week between Monday and Sunday from 06:00 to 15:00 or from 13:00 to 22:00. Your area of responsibility: --------------------- • Ensuring the workflow at the reception • Reception, care and farewell of hotel guests • Processing and fulfillment of guest requests • Check-in and check-out of hotel guests • Operation of the telephone and information center • Acceptance and processing of incoming reservations • Implementation of professional complaint management • Creation and processing of daily closures • Maintenance of booking channels • Completion of various administrative tasks • Compliance with and implementation of the <<Sorell Standards>>, hygiene as well as occupational safety guidelines Your strengths: -------------- • Completed vocational training as Hotel-Kommunikationsfachfrau:mann EFZ or Hotelfachfrau:mann EFZ • Initial professional experience at a hotel reception • Good IT knowledge in MS-Office (Word, Excel etc.) • Very good oral as well as written German and English skills • Ability to work in a team, goal orientation and willingness to learn • Enthusiastic sales personality • Passionate host • Winning and charming appearance With us you will find: ------------------- • En guete Job • Dynamic working environment • Freedom for ideas and creativity • Scope for development • Corporate culture characterized by sense of responsibility and trust