Customer Advisor Münsterlingen 80-100%

Welcome to Elis – your next career step in a sustainable, international environment As a pioneer in the circular economy, we offer sustainable solutions to our customers in 30 countries worldwide. With around 1’200 employees and 18 locations, we are the market leader in Switzerland. Our corporate culture is based on the values respect, integrity, responsibility, and role model – they guide our daily actions. For our location in Münsterlingen, we are looking for a motivated personality, effective immediately or by arrangement. Customer Advisor Münsterlingen (m/f/d) 80-100% We offer Corporate Benefits Exclusive price advantages with many brands and partners, among others via «Brands for Employees» or 10% for all employees and relatives at the Benedict Schule Well taken care of from the start With us, you will be warmly welcomed and will receive support at any time – whether at the start, in everyday work, or with questions in between Systemically important and crisis-proof Due to our systemically important service, we are a secure employer even in times of crisis Teamwork Lived teamwork with flat hierarchies as well as agile working and decision-making methods Your tasks Customer-oriented advice for our existing customers regarding our service portfolio, personally on-site and digitally Active and structured existing customer management - processing customer inquiries and orders, complaints, and identifying cross- and upselling potentials Cross-departmental coordination of customer-specific projects Close cooperation with internal interfaces and other Elis locations Maintenance of our customer data in the ERP-/CRM-system Active participation and continuous further development of our Customer Care through innovative ideas, cross-departmental thinking, and a clear focus on excellent customer experiences Your profile Completed commercial training or comparable professional experience Experience in Customer Care or in a service-oriented function Enthusiasm for direct customer contact as well as for working in a dedicated team. Good MS-Office skills (Excel and PP) and IT affinity (CRM systems an advantage) Proficient German skills, French and English skills an advantage but not a requirement Experience in project coordination an advantage Readiness for regular customer appointments on-site Independent, solution-oriented, and motivated way of working Is it in your nature to tackle things and look after customers? Then we look forward to your application via e-mail to: Write e-mail (<>). jpidac8dd77jm jit0834jm jiy26jm