Purchasing and Merchandising Customer Service Assistant (M/F) | 100% | Maybe XL

• 26 June 2026 • 100% • Indefinite duration • 21 Avenue de Longemalle, 1020 Renens (VD) MayBe XL SA is a company that is an integral part of the PHIDA Group, aims to promote and market a variety of products, such as textile items, personal protective equipment and promotional objects. It is positioned mainly on the construction market, but aims to develop and meet the needs of other sectors. In order to complete our team, we are looking for a Purchasing & Customer Service Collaborator. Assistant Purchasing and Merchandising Customer Service (M/F) | 100% | Maybe XL Your main responsibilities: This position is a central operational role, involving full management of orders and coordination between customers, suppliers and logistics. Each order requires analysis, organization and decision-making. B2B customer service and project management • Prepare offers and quotes based on customer needs and ensure follow-up until their validation; • Verify the operational feasibility of customer requests and propose suitable solutions; • Manage customer orders from A to Z, from offer validation to delivery and invoicing; • Simultaneously manage approximately 15 to 30 orders; • Be the main contact person for customers for operational management; • Participate in the organization and follow-up of the order schedule; • Coordinate the different stages and follow shipments until final delivery to the customer. Purchasing and procurement • Identify suitable suppliers for different customer orders, taking into account prices, deadlines, quality and technical constraints; • Compare the different possible solutions, select suppliers strategically and place orders; • Ensure follow-up of deliveries and manage any quality or deadline issues. What you bring: • CFC commercial employee or a title deemed equivalent; • Proven experience in a similar position, for example in purchasing assistance, customer service, logistics or supply chain; • Experience in the textile sector, promotional objects, merchandising, workwear or PPE, a real asset; • Ability to manage several projects simultaneously from A to Z (between 15 and 30); • Strong sense of organization, reliability and responsibility; • Experienced and autonomous person, capable of taking charge of the position quickly; • Ease in operational customer relations; • Possible evolution towards a Back-office Manager role depending on experience, motivation and professional knowledge. Our advantages: • A tailor-made training program • Advantageous occupational pension scheme • 27 days of vacation • A friendly working atmosphere • Benefits for our employees (Swibeco Platform, referral bonus, Sunrise discount) • And of course, to accompany your days - coffee/tea is offered! Start date: September 2026 or to be agreed You will evolve in the heart of a demanding and stimulating operational environment, where the management of orders and customer projects is a real strategic challenge. As a Back-Office Operations, Projects & Purchasing Collaborator, you will be a key player in the smooth running of projects, from the signing of the offer to delivery and invoicing. Nothing is left to chance: each step must be structured, secured and optimized to guarantee a smooth and reliable customer experience. Motivated by this challenge? Send us your application!