Customer Service Advisor Repair & Service / Deputy Head of Repair Center (80 - 100 %)

Do you enjoy daily customer contact and would like to complement our well-coordinated repair center team as a strong link between the customer and the workshop?

What you can achieve with us:

• You advise our customers competently and develop the most economically and technically sound solution for every commercial vehicle.
• You create tailor-made offers as well as complex repair orders and plan the temporal resources in consultation with the team leaders.
• In the event of unforeseen work, you inform the customer proactively and discuss the further procedure.
• You accompany the orders from A to Z and ensure that customer wishes are implemented.
• In the absence of our Head of Repair Center, you take over his deputy role.

What we offer you:

• An interesting task with great independence
• We maintain an uncomplicated interaction with one another and communicate at eye level.
• With us, you have the opportunity to contribute suggestions and actively help shape the future of Calag.
• Do you want to complete further training? We will support you in doing so.

What you bring with you:

• You have completed a basic technical training in the automotive or commercial vehicle industry.
• You bring sound professional experience in customer care as well as solid IT user knowledge.
• You are a reliable, team-oriented personality with strong communication skills.
• High customer orientation, empathy, and a pronounced service consciousness characterize you.

Does the task in our repair team appeal to you? Then we look forward to your application!

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