Customer Advisor Preference, 80-100%, Bern / hybrid

Customer Advisor Preference (w/m/d), 80-100%, Bern / hybrid With passion and team spirit, we work on innovative solutions that protect against the consequences of illness and accident. So that the lives of our customers become easier. In doing so, you represent Sanitas in daily contact with our customers. You answer inquiries in German, Swiss German, and English in a friendly and competent manner. You also explain complex issues in a clear and understandable way and ensure a positive experience with Sanitas. Customer Advisor Preference (w/m/d), 80-100%, Bern / hybrid What you will be doing: Competent and friendly telephone customer consulting on the topics of products, premium rates, and insurance benefits Independent and professional processing of e-mails, letters, etc. Creating insurance confirmations and processing incoming correspondence Why you will succeed: You appreciate personal and telephone contact with customers, are patient and attentive You are service-oriented, responsible, flexible, and resilient Ideally, you have a commercial or medical basic education You already have the VBV training (Module Health Insurance) or are willing to complete it You communicate fluently in German, Swiss German, and English, both verbally and in writing, and any additional language is an advantage What you can count on: With around 900,000 customers, Sanitas is one of the largest health insurance companies in Switzerland. In our modern and flexible working environment, you will continue to develop your skills. Flexible annual working time model with at least 5 weeks of vacation Modern offices in urban locations Generous regulation for working from home Participation in the health insurance package Contributions to the pension fund significantly above the legal minimum Supportive training program and diverse career opportunities: Simply Apply At Sanitas, we all use the informal "du". We would like to cultivate this "du" culture in your further application process as well. When applying, you only upload your CV and certificates. Instead of a letter of motivation, we look forward to your answers to our questions in the online application tool. The starting date is by arrangement. We would like to fill this position without the support of external personnel service providers. jpid649631ajm jit0728jm jiy26jm