Housemaid / Valet de Chambre

Job title: Housemaid / Valet de Chambre Department: Housekeeping Reporting to: Gouvernante and Property Manager. Workplace: Luxury hospitality establishment – 5-star Hotel, private residences, and prestige chalets. Contract type • Seasonal CDD • Full time • Variable hours including weekends, public holidays, and peak activity periods Job mission The Housemaid / Valet de Chambre is responsible for the maintenance, cleaning, and restoration of the assigned rooms, suites, apartments, chalets, and private spaces, in compliance with the establishment's quality standards. He/she ensures to offer clients an irreproachable, comfortable, and welcoming environment, while guaranteeing discretion, confidentiality, and excellence in service. Main responsibilities Maintenance of rooms and private spaces • Ensure complete cleaning of rooms, suites, apartments, and chalets according to the establishment's standards. • Perform full cleanings (remises à blanc) and daily service cleanings (recouches). • Clean and disinfect bathrooms. • Change bed linen, bath linen, and bathrobes. • Replenish welcome products, minibars, consumables, and supplies. • Check the proper functioning of equipment and report any technical anomaly. Quality and luxury standards • Guarantee irreproachable cleaning quality down to the smallest details. • Respect the presentation standards defined by the establishment. • Prepare rooms according to specific client requests (VIP, birthdays, special requests, etc.). • Verify that each room is ready to welcome clients under the best conditions. Linen and equipment management • Correctly use the cleaning products and equipment provided. • Ensure proper maintenance of work equipment. • Replenish service trolley daily. • Manage dirty linen and clean linen according to internal procedures. • Respect lost and found management procedures. Hygiene, safety, and environment • Respect hygiene and safety standards and internal procedures. • Use maintenance products in accordance with recommendations. • Respect instructions regarding waste sorting and the establishment's environmental initiatives. • Maintain clean and organized pantries, storerooms, and Housekeeping premises. Customer relations • Greet clients with courtesy and professionalism. • Respond to simple client requests or direct them to the appropriate department. • Demonstrate discretion and strictly respect the confidentiality of information concerning clients. • Permanently represent the values and image of the establishment. Teamwork • Collaborate with Gouvernantes, Reception, Maintenance, Spa, Room Service, and other departments. • Participate in daily briefings. • Immediately inform hierarchy of any anomaly or particular situation. Profile sought Training • Training in hospitality or Housekeeping appreciated. • Internal training can be provided. Experience • At least 1 year of experience in a similar position desired. • Experience in luxury hospitality (4 or 5 stars), palaces, or prestige residences constitutes a major asset. Technical skills • Mastery of hotel cleaning techniques. • Good knowledge of maintenance products. • Knowledge of luxury hospitality quality standards. • Ability to organize work effectively. • Strict respect for internal procedures. Personal skills • Acute attention to detail. • Excellent organization. • Discretion and confidentiality. • Rigor. • Speed of execution. • Sense of service. • Versatility. • Team spirit. • Good physical condition. • Time and priority management. Languages • Knowledge of French or English is desired. • Any other language constitutes an advantage. Special conditions • Prolonged standing. • Carrying light to moderate loads. • Variable hours including weekends and public holidays. • Respect for presentation standards and the establishment's uniform. • Absolute respect for client confidentiality and privacy. Performance objectives • Guarantee an irreproachable level of cleanliness in accordance with the establishment's standards. • Respect defined cleaning times while maintaining a high level of quality. • Ensure client satisfaction through an impeccable environment. • Respect hygiene, safety, and quality procedures. • Contribute to the image of excellence and prestige of the establishment. Desired qualities • Sense of excellence. • Passion for well-done work. • Discretion. • Sense of responsibility. • Team spirit. • Reliability. • Punctuality. • Adaptability. • Motivation. • Respect for quality standards.