Business Development Manager 100 % CDI

Orient Group SA (OG) is a tourism company specializing in travel to Central Asia. The Swiss entity constitutes the commercial arm of an integrated tourism operation: it prospects and contracts with clients — mainly European — and sells multi-day tours in Central Asia, carried out on-site by a network of partner providers. The company maintains continuous relationships with partners in Switzerland, the United Kingdom, and the EU. Job Objective This position carries the central and immediate priority of the company: to develop outbound sales of tours in Central Asia on the European market, and to set up a structured Swiss commercial operation to support this growth. Main Responsibilities • Business development and sales. Analyze the market and its segments (travel agencies and inbound agencies, travelers seeking experiences and high-end clientele, thematic/interest groups, business and incentive travel); build a portfolio of prospects and convert them into sales; establish partnerships with tour operators and agencies in Switzerland and the EU; represent the company at professional events (e.g., SIHE Lugano). • Coordination with operations in Central Asia. Ensure the link between the Swiss commercial component and partner providers on product, service quality, and delivery issues — in Russian. • Sourcing and due diligence of partners. Identify and evaluate potential partner providers and suppliers; evaluate service quality, reliability, and compliance with agreed standards; coordinate purchasing and contracting conditions. • Product development. Collaborate with the Central Asia branch and partner providers to design and refine tours according to the expectations of European clientele; define quality and hospitality standards. • Market presence and organization. Set up work processes, customer management, and reservation tools for the Swiss office; support the transition to suitable premises as business volume increases. • Sustainability and partner relations. Collect information on partner and provider practices to support the company's positioning regarding responsible tourism; prepare sustainability/CSR information intended for commercial partners and respond to information requests (e.g., from British/European clients). • Coordination of online presence and marketing. Launch and manage the company website (content, structure, booking journey, SEO); produce bilingual marketing and customer content (English/French); coordinate with developers; supervise brand positioning and digital marketing for the European market. • Preparatory work on the inbound market. Contribute to the initial feasibility study of the Uzbekistan/Kazakhstan market towards Switzerland — initial prospecting and preliminary contact. • Destination extension. Research and evaluate new potential destinations to expand the company's outbound offering beyond Central Asia, assessing their attractiveness for the existing Swiss/European clientele (e.g., Mongolia, Caucasus) in terms of demand, feasibility, and alignment with current partner and organizational capacities. Required Profile • Bachelor's or Master's in hotel management/tourism, business, or a related field; a qualification or specialization related to sustainability is a major asset. • Position open to recent graduates as well as candidates with up to 3 years of experience in travel/tourism/hospitality; relevant and solid internship experience will be taken into account in lieu of full-time experience. • Fluent French and English required; fluent Russian required for coordination with Central Asian partners. • Good knowledge of Central Asia — geographically, culturally, and economically; basic/passive knowledge of Uzbek is a strong asset. • Knowledge of the Central Asian tourism and hotel market — mainly service offerings and product positioning — to support partner evaluation and product development. • Experience in sourcing, evaluating, and coordinating partners/suppliers — e.g., purchasing, supplier relations, or partner due diligence. • Good understanding of sustainability principles applied to tourism (e.g., responsible sourcing, supply chain practices) — necessary to dialogue with partners about their sustainability practices and respond to information requests from British/European clients. • Experience in producing bilingual (English/French) written content or communication. • Familiarity with CRM/reservation systems and the basic principles of digital marketing/SEO. • Comfortable working autonomously within a small intercultural team. • Willing to travel occasionally to Central Asia and to represent the company at trade fairs in different countries.