Customer Advisor 100%

Customer Advisor 100% About the job ALIGRO, pioneer in the wholesale market for gastronomy professionals and retailers, is part of the family business Demaurex & Co AG, with a total of 14 locations in German- and French-speaking Switzerland and around 1‘100 employees. In addition to competent and personal advice, we offer our customers a comprehensive range of beverages, fresh produce, food, and non-food products at the best conditions on a daily basis. We are looking for a Customer Advisor 100% for our customer service sector in our market in Gossau, starting immediately or by agreement. Your tasks: Planning and implementation of sales and development measures to achieve targets as well as continuous optimization of work processes Care and expansion of PROFI customers as the central point of contact in the field – from acquisition to long-term retention Maintenance and development of the customer base including active sales measures, customer feedback, complaint management, and implementation of customer campaigns Participation in events and representation of the company to strengthen customer relationships and brand presence Market and competition observation as well as passing on customer feedback to internal interfaces Maintenance and use of CRM systems, reporting, and administrative support (e.g., sponsorship requests) Your profile: Completed basic training (ideally hotel management school or equivalent), further training in sales is an advantage Several years of experience (3–4 years) in the food industry, experience in wholesale or retail is an advantage Strong interest in gastronomy and wine as well as good market connections Very good German language skills, additional languages are an advantage Good MS Office skills, SAP is an advantage, pronounced numerical understanding Customer-oriented, communicative, and negotiating personality with a polished appearance Independent, responsible, flexible, and team-oriented Structured and careful working method as well as entrepreneurial thinking Willingness to travel, flexible working hours (including evenings/Saturdays) and high stress tolerance Our offer & benefits Varied, responsible activity in a dynamic family work environment The opportunity to develop your skills in an active environment An experienced team with a high degree of autonomy Modern working conditions with good social benefits No holiday or Sunday shifts A PRO customer card, which allows you to benefit from various discounts Various discounts from our partner companies Free parking Have we sparked your interest? Then we look forward to receiving your complete application exclusively over jpidb16b77cjm jit0728jm jiy26jm