Sales Advisor / Customer service

Sales Advisor / Customer service About us: Since 1910, our family jewelry store based in Morges has specialized in the manufacture of custom-made gold jewelry, set with diamonds and other precious stones. We distinguish ourselves through our respect for ethics and the environment, our expertise in wedding bands, and the distribution of premium brands adapted to all budgets. We are recruiting: Position: Sales Advisor Workload: 40-50% fixed, possibility of additional hours We are looking for a flexible candidate, willing to occasionally increase her workload based on our needs and her availability. Contract start: to be agreed Missions: Sales of brand jewelry and watches Advising future newlyweds on the choice of their wedding bands Customer relationship management (e-mails, telephone calls) Creation of window displays to showcase our jewelry pieces After-sales service and follow-up of customer files (repairs, warranties, orders) Reception of goods and shipments to external collaborators Stock management and inventory of new merchandise Your profile: Federal Certificate of Capacity as a retail management specialist in "Jewelry-Watches-Precious stones" Experience in jewelry sales and customer file management Perfect mastery of the French language and job-specific vocabulary Ease in engaging in conversation and ability to identify the desires and fears of the clientele Excellent organizational skills and presentation in line with the luxury sector Additional assets (optional but greatly appreciated): Professional ease in English, both written and oral Knowledge of the "Diamond" computer management software specific to jewelry Knowledge in gemmology What we offer: A warm setting in a family business located in the heart of a charming pedestrian street in the city center Freedom in work management An experience at the heart of a jewelry creation workshop Participation in decisions relating to the boutique, artistic orientations of window displays, choice of products and brands If you are passionate about luxury jewelry, have a sense of customer service and wish to evolve in a friendly and stimulating environment, we would be delighted to meet you. jpid05cb103jm jpit0835jm jpiy26jm