ICT Specialist Warehouse Operations (w/m/d)

Your tasks * Central contact person for demanding IT topics in the warehouse environment, from fault analysis to sustainable solutions * Responsibility for the stable operation of warehouse IT, together with the central IT and infrastructure teams * Implementation and optimization of IT services for warehouse environments, from standard solutions to warehouse-specific requirements * Interface between warehouse operations and IT product teams to capture requirements and ensure implementation * Second-level support within the team as well as gradual assumption of on-call shifts * Coaching and professional development of the first-level support teams * Collaboration on standards, operating processes and support concepts for a scalable warehouse IT Your skills * Completed training as an ICT Specialist EFZ, Computer Scientist EFZ or a comparable qualification, plus several years of experience in IT operations, IT support or another business-critical IT environment * Broad technical knowledge of workplace, application and infrastructure solutions, paired with curiosity and the desire to learn new things * Decisiveness and solution orientation, even with incomplete information and time pressure, with a pragmatic view of what is feasible * Clear, target-group-oriented communication with a desire for transparency and constructive feedback, both in the team and with the logistics teams on site * Very good German and good English skills (at least B2) for working with internal teams, external partners and technical documentation * Willingness to question "this is how we have always done it" and suggest more efficient or automated solutions * Courage to try things out without planning them to the last detail, and the trust that you build through reliable action Why start with us? * Values instead of blah-blah: Cooperative, innovative, piratical, self-responsible, ambitious -- we all demand and live these five values. * Courageously think for yourself: We encourage everyone to think independently and actively. And we love it when you also think boldly, newly and differently. * Uncomplicated: We avoid unnecessary things and focus on what is important. From mastering challenges to celebrating our successes. * Flexibility instead of bending: Every position is also possible at an 80% workload. * Fast growth: With us, you grow and develop continuously. And receive [2000 EDU-points](< >) for your further development, so that you do not stand still. * Further benefits: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet and TV subscriptions at company rates, free parking and other advantages Diversity is our culture. To form the best team, we are open to people from all backgrounds. This means: Everyone has the same opportunities with us. Origin, religion, disability, gender identity, sexual orientation and age play no role. Because inclusion means to us that everyone is welcome and every contribution is valuable. j4id10423187a j4it1040a j4iy26a