IT Supporter (m/w/d) 80%-100%

What awaits you? * Versatile tasks with opportunities for design and room for initiative * Supportive environment where ideas and suggestions are welcome * Appreciative, familial and motivated ICT department with a lived DU-culture * Flexible working hours and possibility of remote-work * Attractive employee benefits What are your tasks? * You receive fault reports or inquiries as a Single Point of Contact and resolve them * You close information gaps by actively obtaining missing information from the customer * You process Office and Windows Client topics of our customers * You manage several Microsoft 365 environments (Cloud) * Documenting processes and solutions in the ticketing tool * You look forward to on-site assignments at our customers * You escalate cases to the other ICT teams Your profile: * You are an Informatiker EFZ or have further training in IT * You have very good knowledge of products in Microsoft Office, M365/Azure and Windows Clients * Your knowledge in the areas of hardware, peripherals and networks is an advantage * You are a team player with a pronounced can-do-attitude and methodical approach * You are friendly, natural and customer-oriented * You enjoy communicating via telephone * Your communication in German is perfect; English is desirable * You possess a driving license category B Have we aroused your interest? Then we look forward to your application via E-Mail to [ ](< >) . For further information, Patrick Bürgin, , is at your disposal. We do not accept applications from external personnel service providers for this position. j4id10401048a j4it0938a j4iy26a