Customer Service Clerk with Home Office 100%

Do you love direct contact with people and want to use your languages daily? For our client in the Biel area, we are looking for a real organizational talent for customer service (100%). The best part: You benefit from maximum flexibility including a home office option. Seize your chance and actively help shape the service quality of an established company! Your Mission • You are the valued contact person for customers for all inquiries. • You process concerns via telephone and email competently, quickly, and in an oriented-to-solutions manner. • You take over administrative processing in internal service and keep the CRM clean. • You act as an important interface between customers and internal departments. Why are applicants looking for exactly this position? What does your daily work routine look like? Varied and dynamic. You support customers in two languages and switch flexibly between the office and home office. Which languages do you mandatory need? Very good German and French skills are a prerequisite, as you switch fluently between both languages daily. How does the team support you? You will receive thorough training and work in a collegial environment that supports you. Qualifications Your Profile • Sound experience in commercial internal service or in customer service. • Business fluent German and French in speaking and writing. • A solution-oriented mindset and high service orientation. • Enjoyment of communication and confident handling of modern IT tools. • Independent way of working, even in the home office. Your Advantages • Attractive home office regulation for the perfect work-life balance. • Place of work in the Biel area with modern infrastructure. • A motivated team that values cohesion. • Varied tasks with a high degree of personal responsibility. • Multilayered development opportunities. Become part of the success story! Ready for your next career step? Send us your documents - I or my colleagues will guaranteed get back to you within 48 hours!