Junior Operations Manager (m/f/d)

• 21 July 2026 • 100% • Indefinite duration • Boudy, 2017 Boudry We offer you, as well as approximately 6500 other employees of about a hundred different nationalities • exciting and responsible tasks within a company active throughout Switzerland, which marks the digital transformation of the sector • the possibility to acquire specialized knowledge, contribute ideas and deepen your professional experience • great freedom in the performance of your tasks and the possibility to work in a flexible and autonomous manner • an appreciative corporate culture, in which we support each other during periods of high workload • always a good reason to laugh together Junior Operations Manager (m/f/d) What you can do with us ## • Ensure the interface between Branch Management, clients and employees • Recruit, integrate, train, supervise and develop cleaning teams • Organize, plan and coordinate services on the various mandates • Ensure a regular presence in the field in order to guarantee the quality of services and compliance with specifications • Conduct inspection visits, prepare visit reports and implement necessary corrective actions • Maintain a relationship of trust with clients and ensure the handling of requests or complaints • Calculation, preparation of offers and specifications • Actively participate in commercial development and the acquisition of new mandates • Ensure the administrative follow-up of your client portfolio • Control working hours, personnel costs and material consumption • Monitor the profitability of the mandates under your responsibility • Ensure compliance with occupational health and safety regulations • Participate in the continuous improvement of processes and the optimization of operations What you bring ## • Completed training (CFC or title deemed equivalent), ideally in the fields of services, building or technology • Proven experience in a similar function with personnel management, minimum 1 to 2 years • Experience in the field of professional cleaning, Facility Management or services, an asset • Good knowledge of the Labour Law and the Collective Labour Agreement (CCT) in the cleaning sector • Sense of leadership, organization and responsibility • Customer and results orientation • Good mastery of standard IT tools (Microsoft Office) • Good command of spoken and written French, a second national language constitutes an advantage • Autonomy, rigor and ability to manage priorities