Supervisor Retail (w/m/d)

Your tasks * Assisting our customers when collecting new goods, including returns processing * Recording orders and processing customer orders are your responsibility * Supporting the team with all arising tasks in the shop, from refilling stock shelves to daily goods transfer * Active support of colleagues at the front -- you roll up your sleeves in everyday life * Daily responsibility for the branch when the direct supervisor is absent * First point of contact in the team for escalations: you handle demanding customer requests professionally and in a solution-oriented manner * Assistance in other departments such as returns or parcel shipping when it becomes tight in exceptional cases Your skills * Sound and broad product knowledge or a high affinity for IT and consumer electronics, knowledge of household appliances is an advantage * Completed training in retail and in-depth experience in sales * Strong flexibility: You take over holiday or sickness cover on short notice if required and are ready for shifts on Saturdays and Sundays * Courteous and professional interaction with our customers as well as fluent German in speaking and writing, further language skills such as English are an advantage * Responsible role model function and the ability to promote and motivate team members * Ability to adapt to continuous changes in the working environment * Actions and decisions that are in line with your personal convictions and values Why do you start with us? * Values instead of blabla: cooperative, innovative, piratic, independent, ambitious -- we all demand and all live these five values. * Brave independent thinking: We encourage everyone to think independently and actively. And love it when you also think bravely, newly, and differently. * Uncomplicated: We avoid the unnecessary and focus on what is important. From mastering challenges to celebrating our successes. * Flexibility instead of bending: Every position is also possible at an 80% workload. * Fast growth: With us, you continuously grow and develop. And receive [2000 EDU-Punkte](< >) for your further development so that you do not stand still. * Further benefits: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet, and TV subscriptions at company rates, and other advantages. Diversity is our culture. To form the best team, we are open to people of all backgrounds. This means: with us, everyone has the same opportunities. Origin, religion, disability, gender identity, sexual orientation, and age play no role. Because inclusion means to us that everyone is welcome and every contribution is valuable. j4id10434693jm j4it1041jm j4iy26jm